Are you a roofing company?
No, and it matters that we say so. We are a referral service, not a contractor. The roofing work, the licence, the insurance and the warranty all sit with the independent company you choose.
Questions, answered plainly
The questions that come up most, answered without the marketing voice.
Or call (949) 658-0031Your request is in.
We are matching it now against roofing contractors working in Laguna Woods and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
I have solar panels. What happens to them?
Panels have to be detached and reset. Budget for it separately and coordinate the two trades. Never put a new solar array on a roof with under ten years left.
How long should a roof last here?
An architectural asphalt roof is rated for twenty-five to thirty years and, in this climate, tends to land at the lower end of that. Tile and metal go much further, provided what is underneath them is maintained.
Does being near the ocean change what goes on the roof?
Considerably. Salt air corrodes anything ferrous, so fasteners, valley metal, vent collars, flashing and gutter hangers should be specified for coastal exposure — stainless or heavy-gauge coated, not plain galvanised. The covering usually outlives the metal holding it down.
Can I just put a new roof over the old one?
Often you legally can, and it is usually a poor idea. Overlaying hides the condition of the decking, adds weight, shortens the life of the new shingles by trapping heat, and doubles the cost of the next tear-off.
Do you cover the whole Orange County area?
We match across Laguna Woods and the neighbouring communities in Orange County. Put the ZIP of the property in and it will route to whoever actually covers it.
Why three quotes and not one?
One quote is a number with no context. Three gives you a range, and the conversation about why they differ is where you learn what you are actually buying.
What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
How much deposit is normal?
Ten to thirty per cent is ordinary, and is often used to order material. A demand for full payment up front is a reason to walk away.
Can I stay in the house while it is done?
Yes, though it is loud, and things will fall off shelves in the garage. Move cars out of the driveway and take anything fragile off the walls of the top floor.
It is leaking right now. What do I do?
Contain the water, photograph everything, and get the request in marked as an emergency. A tarp is the right first job. The permanent repair is a separate conversation and a separate price.
Are gutters included in a re-roof?
Usually not, unless the quote says so. If they are near the end of their life, replacing them during the re-roof is meaningfully cheaper than doing it later, because the crew and the staging are already there.
What time of year is best to re-roof in Laguna Woods?
Here, the long dry run from May to October is the easy window. November through March is when the phone rings hardest, which means less flexibility on dates and less room on price.
Why does ventilation keep coming up?
It is the most under-sold part of a roof. Trapped heat and moisture shorten shingle life, warp decking, and in cold weather it is what turns snow into an ice dam.
How quickly will someone call?
Usually within the hour during working hours. If you marked the job as an emergency it goes to the front of the queue and is normally picked up faster than that.
Start with a free estimate
Three questions, about a minute, and up to three Laguna Woods contractors come back to you.